CubesiteEvery overcharge resolved with carrier automatically
Platform capabilities
How operations teams use Cubesite for dispute resolution.
Dispute lifecycle tracking
From invoice received to credit note issued, every step is tracked automatically. Cubesite monitors each dispute across carrier portals.
Evidence package generation
Recovery tracking and ledger
Dispute Lifecycle · Live
INV-2024-00891 · Maersk Line
Disputed
$2,672
Invoice Received
09:14:33INV-2024-00891 · $16,872 · Maersk
Documents Matched
09:14:34BOL, rate card, POD cross-referenced
Error Detected
09:14:353 excess detention days · $2,672 overcharge
Dispute Auto-Raised
09:14:37Evidence package sent to Maersk portal
Credit Note Issued
2d laterCarrier confirmed · $2,672 recovered
Avg resolution: 2.1 days
vs 14d industry avg →From error detection to dispute package in under a second.
The moment Cubesite detects a billing error, it automatically compiles a complete dispute package incl invoice, contract, BOL, POD, and a deviation summary, ready to send to the carrier portal.
- Dispute packages assembled with all supporting documents automatically
- AI-written deviation summary citing exact contract clauses
- Every dispute backed by BOL, rate card, POD, and shipment evidence
- No manual effort required from your team
Auto-Generated Dispute Package
Evidence compiled in 0.8 seconds
Carrier Invoice
INV-2024-00891
Contracted Rate Card
CONTRACT-MSK-2024
Bill of Lading
BOL-MAWB-172-48211
Proof of Delivery
POD-09142024
Deviation Summary
AUTO-GENERATED
Deviation Summary (AI-Generated)
Carrier billed 3 excess detention days ($890/day) not covered under Contract MSK-2024 Section 4.2. BOL confirms departure within agreed free time. Claimed overcharge: $2,672.
Sent to Maersk Carrier Portal · 09:14:37
Recovery Tracker
Q4 2024 · 4 active disputes
Total disputed
$16,042
$6,272
Recovered
$9,770
Pending
2.1d
Avg resolution
D-2024-0891
Maersk · 2d open
$2,672
D-2024-0762
DHL Express · 4d open
$8,450
D-2024-0688
J.B. Hunt · 7d open
$1,320
D-2024-0612
Hapag-Lloyd · 3d open
$3,600
Track every dispute from first flag to credit note.
Cubesite maintains a full recovery ledger — every dispute filed, its current status with the carrier, and every credit note issued. Your Finance team always knows exactly what's been recovered and what's pending.
- Full recovery ledger: disputed, pending, resolved, and recovered amounts
- Carrier response tracking with automatic follow-up escalation
- Credit note verification against original disputed amount
- Quarterly recovery reports for Finance and Procurement
Never miss a dispute window again.
Carrier dispute windows are typically 30–60 days. Cubesite files disputes the moment an error is detected — not at month-end when most manual processes catch up — so your team never misses a recoverable charge.
- Disputes filed within minutes of invoice processing, not weeks
- Carrier-specific dispute window tracking per contract terms
- Auto-escalation when a carrier doesn't respond within SLA
- Zero missed windows, Cubesite monitors 24/7, not just at month-end
Dispute Lifecycle · Live
INV-2024-00891 · Maersk Line
Disputed
$2,672
Invoice Received
09:14:33INV-2024-00891 · $16,872 · Maersk
Documents Matched
09:14:34BOL, rate card, POD cross-referenced
Error Detected
09:14:353 excess detention days · $2,672 overcharge
Dispute Auto-Raised
09:14:37Evidence package sent to Maersk portal
Credit Note Issued
2d laterCarrier confirmed · $2,672 recovered
Avg resolution: 2.1 days
vs 14d industry avg →Start your pilot
Start recovering what you've been overpaying.
Book a demo and we'll show you exactly how Cubesite would have handled your last 30 days of invoices.